VIASA Virtual Airlines is an independent, non-profit community of aviation and flight-simulation enthusiasts. This Privacy Policy explains what personal data may be processed through the platform, why it is used, how it is protected and what rights users may exercise.

1. Data Controller

The controller of the personal data processed through this website is Erick Francisco Aldrighetti Descarte, responsible for the VIASA Virtual Airlines community.

VIASA Virtual Airlines is not a real airline or a separate legal entity. It is an independent, non-profit community of enthusiasts dedicated to simulating the operations of a virtual airline.

2. Personal Data We May Process

Depending on the features used by each user, VIASA Virtual Airlines may process the following categories of personal data:

• Account and virtual-airline identification data such as first name, last name, callsign, email address and country.
• Account preferences such as language and time zone.
• Identifiers voluntarily linked to simulation or community services such as FSAirlines, VATSIM, IVAO, SimBrief or Discord.
• Profile information voluntarily provided by the user, such as display name, biography or avatar.
• Information related to simulation activity within the community, including flights, events, ranks, statistics, participation and other virtual-airline operational information.
• Technical and security data such as IP address, browser information, access logs, audit events, session information and other data required to protect accounts and operate the website.
• Data required for transactional account communications, including email address, recipient information, communication type, delivery status, attempts and technical delivery information.
• Information required to record acceptance of this Privacy Policy, such as acceptance date, IP address, policy version and language used.

Passwords are not stored in plain text. The system stores cryptographic representations used for authentication.

VIASA Virtual Airlines does not intentionally request special categories of personal data or real-world financial information for the operation of the community.

3. Purposes of Processing

• Creating, verifying, maintaining and managing pilot accounts.
• Managing authentication, sessions, password recovery and changes, and account security.
• Verifying pilot membership in VIASA through FSAirlines and linking portal accounts with virtual-airline activity.
• Providing community features such as profiles, statistics, events, rankings, documentation and pilot tools.
• Sending necessary transactional communications related to the account, such as registration, activation, status changes, password recovery and security notices.
• Detecting and preventing abuse, unauthorized access, fraud or misuse and maintaining technical and audit records required for service security.

4. Legal Bases for Processing

Depending on the operation concerned, processing may be based on the user’s consent, the necessity of providing requested functionality when creating and using an account, and the legitimate interest in maintaining the security, integrity and proper operation of the platform.

Where processing is based on consent, consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Providers, Recipients and External Services

VIASA Virtual Airlines does not sell, rent or commercially trade personal data. Certain information may be processed by technical providers where necessary to host, maintain, protect or provide the platform.

These services may include web hosting, email, infrastructure, security, CDN and abuse-prevention providers.

The website uses Cloudflare services for security, performance and network protection. Depending on the services used, Cloudflare may process certain technical information such as IP addresses and traffic-related information.

View Cloudflare Privacy Policy

Where a portal feature integrates with external services such as FSAirlines or other simulation-related platforms, only the information required to provide the relevant feature or verify pilot information will be processed.

6. International Data Processing

Infrastructure used by VIASA Virtual Airlines and some of its technology providers may be located in different countries. Where international data-transfer rules apply, the mechanisms and safeguards required by applicable law will be used.

7. Cookies and Technical Storage

The website uses cookies and other storage mechanisms that are strictly necessary to maintain sessions, authentication, security and user preferences such as the selected language.

These technologies are necessary for essential platform features and are not used for the purpose of creating advertising profiles.

8. Data Retention

Account data will be retained while it is necessary to maintain the account and provide community services. It may subsequently be retained for a reasonable period where required to manage requests, security matters, audits, incidents or applicable obligations.

Technical logs, password-reset tokens, audit records and transactional communications may have different retention periods depending on their purpose and operational necessity.

VIASA Virtual Airlines will seek not to retain personal data for longer than necessary for the purposes for which it was processed.

9. User Rights

Where applicable data-protection law provides such rights, users may exercise the rights available in relation to their personal data, including:

• Access to their personal data.
• Correction of inaccurate or incomplete information.
• Erasure of personal data where applicable.
• Restriction of processing where applicable.
• Data portability where provided by law.
• Objection to certain processing where a legal basis exists for doing so.
• Withdrawal of consent where consent is the legal basis for processing.

Requests relating to these rights may be sent to: [email protected]

Where provided by applicable law, users may also lodge a complaint with the competent data-protection supervisory authority if they believe that the processing of their personal data infringes their rights.

10. Data Required to Use the Platform

Certain information is required to create and maintain a pilot account, particularly name, valid callsign, email address, country, language and login credentials. Without this information, a portal account cannot be created or used.

Other information, such as external platform identifiers, biography, avatar or other profile features, may be optional unless a specific feature indicates otherwise.

11. Automated Decision-Making

VIASA Virtual Airlines does not use personal data processed through this portal to make solely automated decisions that produce legal effects or similarly significant consequences for users.

12. Minors

The community is intended for flight-simulation enthusiasts. Where applicable law requires parental or legal-representative authorization for the processing of a minor’s personal data, such authorization must be obtained before using services that require personal-data processing.

13. International Users

VIASA Virtual Airlines consists of users from different countries. Personal-data processing will be carried out in accordance with the legislation applicable in each case.

14. Security

VIASA Virtual Airlines applies reasonable technical and organizational measures intended to protect accounts and data against unauthorized access, loss, alteration or improper disclosure.

No Internet-connected system can guarantee absolute security. Security measures are therefore reviewed and improved where necessary.

15. Changes to this Policy

This Privacy Policy may be updated when platform functionality, service providers or applicable requirements change. Where changes are material, the policy version and update date will be revised.

16. Contact

For enquiries, requests or matters relating to privacy and data protection: